HP Engineering Hiring 2022 Freshers as Technical Support Apply now

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HP Engineering Hiring 2022 Freshers as Technical Support of Any Degree Graduate

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HP Engineering Hiring 2022

HP Engineering Hiring 2022 Freshers as Technical Support of Any Degree Graduate

HP Engineering Hiring 2022: Hewlett-Packard India Pvt Ltd, HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.

HP Engineering Hiring 2022 Freshers as Technical Support Apply now

Company Name: Hewlett Packard

Company Website: HP

Wikipedia: HP Wiki

Position: Technical Support Representative

Degree Needed: B.E/B.Tech

Passout Year: 2020/2021/2022

Job Location: Bangalore

Salary: Best In Industry

Experience Level: 0 – 2 Years

Knowledge and Skills:

  • Articulate in excellent written and verbal communication skills.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Demonstrated problem solving skills.
  • Accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat, or similar.
  • Familiarity with computer technology.
  • Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.

Responsibilities:

  • Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
  • Begin to proactively assist customers to avoid or reduce problem occurrence.
  • Work is often reviewed by Supervisor or Team Lead.

Apply Link: Click here

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